Please read these Terms and Conditions carefully before using the 10cric platform. By registering an account or placing a bet, you confirm your acceptance of all terms set out in this document.
These Terms and Conditions constitute a legally binding agreement between you ("the User", "you") and 10cric ("the Company", "we", "us", "our"). By completing the registration process, making a deposit, placing a bet, or otherwise using any feature of the 10cric Platform, you acknowledge that you have read, understood, and agreed to these Terms in full.
These Terms apply to all registered users of 10cric, including users accessing the Platform from Bangladesh and all other permitted jurisdictions. Where any provision of these Terms conflicts with applicable local law, the applicable law shall take precedence to the extent of that conflict; all other provisions shall remain in full force and effect.
10cric reserves the right to update these Terms at any time. Continued use of the Platform after any amendment constitutes acceptance of the revised Terms. Users are encouraged to review this page periodically. The date of the most recent revision is displayed at the top of this document.
To register a 10cric account, you must:
Each individual is permitted to hold only one (1) registered account on the 10cric Platform. Opening multiple accounts, including accounts in a spouse's, relative's, or third party's name for the purpose of circumventing account restrictions or bonus limits, constitutes a material breach of these Terms and will result in the closure of all associated accounts and forfeiture of any balances or pending bonuses.
10cric is committed to responsible operation and is required to conduct identity verification ("Know Your Customer" or "KYC") checks on registered users. You may be required at any time — and will certainly be required prior to processing any withdrawal — to provide documentation including, but not limited to:
Failure to provide satisfactory KYC documentation within a reasonable timeframe will result in the suspension of withdrawal functionality and may result in account closure. 10cric reserves the right to withhold funds pending satisfactory verification.
You are solely responsible for maintaining the confidentiality of your 10cric login credentials, including your username and password. You must not disclose your credentials to any third party, and you must notify 10cric immediately at [email protected] if you suspect that your account has been accessed without authorisation.
All activity carried out through your 10cric account — including any bets placed, deposits made, or withdrawals requested — is your sole responsibility. 10cric will not be liable for any loss resulting from unauthorised account access where such access resulted from your failure to safeguard your credentials.
10cric reserves the right to suspend or close any account where suspicious activity is detected, including but not limited to multiple simultaneous login attempts from different IP addresses, unusual wagering patterns, or evidence of credential sharing.
10cric accepts deposits in Bangladeshi Taka (৳) via the following payment methods: bKash, Nagad, Rocket, Upay, Visa, and Mastercard. Minimum and maximum deposit limits apply per transaction and per calendar day; current limits are displayed within the cashier section of your account.
Deposits are credited to your 10cric account balance in real time upon successful confirmation from the payment provider. 10cric does not charge any fees on deposits; however, your payment provider may apply their own transaction charges, for which 10cric accepts no responsibility.
All funds deposited to 10cric must originate from a payment account registered in your own name. Third-party deposits — including deposits made from a payment account belonging to another individual — are strictly prohibited and will result in account suspension pending investigation.
Withdrawal requests may be submitted at any time via the cashier section of your 10cric account. The following conditions apply to all withdrawal requests:
10cric offers a range of promotional bonuses to eligible registered users. All bonuses are subject to the specific terms and conditions published alongside each individual promotion, which form part of these Terms and Conditions. In the event of any conflict between promotion-specific terms and these general Terms, the promotion-specific terms shall prevail with respect to that promotion.
General conditions that apply to all 10cric bonuses unless explicitly stated otherwise include:
All bets placed on the 10cric Platform are subject to the following general rules. Sport-specific and market-specific rules are published in the relevant sections of the Platform and form part of these Terms.
A manifest error is an obvious and palpable mistake in the publication of odds, market descriptions, event data, or scores, including but not limited to human error, data feed failures, and technical malfunctions. 10cric reserves the right to void any bet affected by a manifest error, regardless of whether the bet has been settled. Where a bet is voided under this provision, the original stake will be returned to the user's account balance.
If a sporting event is cancelled, abandoned, or postponed and does not resume within 24 hours of the originally scheduled start time, all bets on that event will be voided and stakes returned, unless the specific market rules state otherwise. For cricket matches (including BPL, IPL, T20 World Cup, and Bangladesh Tigers internationals), rain interruptions that result in a Duckworth-Lewis-Stern (DLS) result will be treated as a valid result unless the match is officially declared no-result by the governing body.
All casino games available on the 10cric Platform — including slots, live dealer tables, instant-win games, and crash games — are provided by certified third-party game studios including Pragmatic Play, Evolution Gaming, Ezugi, NetEnt, Microgaming, and Spribe. Each game operates under the rules and return-to-player (RTP) parameters set by the relevant provider.
The following activities are strictly prohibited on the 10cric Platform. Engaging in any prohibited conduct will result in immediate account suspension, forfeiture of all balances and pending withdrawals, and may result in legal action and reporting to relevant authorities:
All content on the 10cric Platform — including but not limited to text, graphics, logos, images, audio clips, software, and the overall design and layout of the Platform — is the property of 10cric or its content and technology licensors and is protected by applicable intellectual property laws.
You are granted a limited, non-exclusive, non-transferable, revocable licence to access and use the Platform for personal, non-commercial entertainment purposes only. You may not reproduce, distribute, modify, create derivative works of, publicly display, publicly perform, republish, download, store, or transmit any material from the Platform without the prior written consent of 10cric.
To the fullest extent permitted by applicable law, 10cric shall not be liable for:
Nothing in these Terms excludes or limits 10cric's liability for fraud, fraudulent misrepresentation, or any other liability that cannot be excluded or limited under applicable law.
10cric reserves the right to suspend, restrict, or permanently close any user account at its sole discretion, including where:
You may close your 10cric account at any time by contacting the support team. Upon voluntary account closure, any remaining real-money balance (net of any outstanding bonus wagering requirements) will be returned to your registered payment method within a reasonable timeframe, subject to KYC verification being complete.
Your use of the 10cric Platform is also governed by our Privacy Policy, which is incorporated into these Terms by reference. The Privacy Policy explains how 10cric collects, uses, stores, and protects your personal data. By using the Platform, you consent to the data practices described in the Privacy Policy.
All personal data submitted to 10cric is processed and stored in accordance with applicable data protection standards. 10cric employs 256-bit SSL encryption across all data transmissions and does not sell or share your personal information with unauthorised third parties.
10cric is committed to promoting responsible gaming and takes all reasonable steps to prevent problem gambling on its Platform. Users are encouraged to make use of the responsible gaming tools available in their account settings, including deposit limits, session time reminders, cooling-off periods, and self-exclusion.
10cric will not knowingly allow a self-excluded user to open a new account or continue using the Platform during an active self-exclusion period. Any winnings accrued by a self-excluded user during an active exclusion period may be forfeited.
10cric reserves the right to amend, update, or replace these Terms at any time. Where material changes are made, 10cric will endeavour to notify registered users via email or a prominent notice on the Platform prior to the changes taking effect. Your continued use of the Platform following the effective date of any amendment constitutes your acceptance of the revised Terms.
It is your responsibility to review these Terms periodically. If you do not agree with any updated Terms, you must cease using the Platform and may request account closure by contacting the support team.
These Terms and Conditions, and any dispute or claim arising out of or in connection with them or their subject matter, shall be governed by and construed in accordance with the laws applicable to the jurisdiction under which 10cric operates as an offshore online betting platform.
In the event of a dispute between you and 10cric, you are encouraged to contact the support team in the first instance so that the matter may be resolved informally. 10cric aims to acknowledge all formal disputes within five (5) business days and to provide a final determination within thirty (30) calendar days of receipt of a complete dispute submission.
Players are responsible for ensuring that their use of the 10cric Platform complies with all applicable laws in their jurisdiction. 10cric makes no representation that the Platform is legal or available in all jurisdictions. Use of the Platform from a jurisdiction where online betting is prohibited is entirely at the user's own risk.
These Terms reflect the standards 10cric holds itself to. Here is a plain-language summary of the key protections in place for every registered player.
All data transmitted between your device and the 10cric Platform is protected by 256-bit SSL encryption. Your personal and financial information is never sold or shared with unauthorised third parties under any circumstances.
Deposits and withdrawals in BDT are processed via bKash, Nagad, Rocket, and Upay with no hidden conversion fees. Withdrawal requests are processed within two to four hours on standard business days, subject to KYC verification.
Every slot and RNG-based game on 10cric uses independently certified Random Number Generator technology. Live casino games are streamed from audited studios operated by Evolution Gaming and Ezugi under strict fair-play standards.
Registered users have access to deposit limits, session time alerts, cooling-off periods, and permanent self-exclusion tools at any time via account settings. 10cric will never reverse a self-exclusion request or apply pressure on a player to continue using the Platform.
All bonus and promotion terms are published in plain English alongside each offer. Wagering requirements, validity periods, and eligible games are stated clearly. There are no hidden conditions, and 10cric will never amend a bonus term retroactively to the detriment of an eligible user.
The 10cric support team is available around the clock via live chat and email. All formal disputes are acknowledged within five business days and resolved within thirty calendar days. Support for responsible gaming requests is treated as a priority at all times.
If any part of these Terms and Conditions is unclear, our support team is available 24/7 to help. You can also browse our FAQ for quick answers to common questions, or explore the platform when you are ready.